We offer flat rate for all shipments. All shipments are mailed in plain packages: no indications of contents will appear outside the package.
U.S.: Standard delivery :$5.95,  delivered within 5 - 6  business days from the receipt of order. Express delivery: $15.00, 2 to 3 business days.
International: Airborne Express delivery: US$22.00 (exact transit time will vary with destination, normally within 3 - 5 business days).

Our site has implemented shopping cart software to help you make purchases. To buy an item, just click the button like this:

 

We offer only fine quality merchandise. We believe that you will be completely satisfied with all of your purchases and we want to ensure that you have a satisfactory shopping experience.  We will gladly accept returns within 30 days from receipt of merchandise as long as the merchandise is NOT OPEN

• issue you a store credit for the purchase price, or

• replace the merchandise, or

• credit the purchase price to your original credit card account (credit card order) or send you a check (order with check or money order). Shipping and handling charges are not refundable.

• there will be a 25% restocking charge on returned items

1. Our secure server software encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
2. In the event of unauthorized use of your credit card, most banks either cover all the charges that result from the unauthorized use or may limit your liability to just $50.
3. If your bank holds you liable, we will cover your liability up to $50 provided that the unauthorized use of your credit card resulted through no fault of your own from purchases made at our web sites.

"The prevalent opinion...is that on-line credit card use is actually no riskier for consumers than traditional "low-tech" transactions."

We order products online all the time, both as a company and as individuals. When we use a credit card to buy something online, we feel at least as safe as we would using one in a store or restaurant.

For your protection, please do not sign for merchandise until you inspect for damage. We make every effort to prevent shipping damage, however, please keep the original shipping carton and take the following important steps if there appears to be shipping damage:

1) Quickly contact your local Airborne Express or Postal office for a Damage Inspection report.

2) Request that Airborne Express or Postal office return the merchandise to the address listed on the package. Please do NOT return the merchandise yourself. This may delay your reorder or credit.

3) Please feel free to call or email our Customer Service Department with any further questions. Please note, vendor policies for handling defective merchandise supersede our policy

If you are not completely satisfied, we will gladly accept returns within 30 days from receipt of your merchandise.

Please eamil Customer Service Department to ship back the product along with your invoice.

You do not need to obtain return authorization number for product return. But please be sure to enclose the invoice with your return.

We has adopted a set of information management guidelines which serve as the basis for our customer relationships.

HairOnceAgain.com is committed to the highest levels of privacy for our customers' information. Whether we gather your personal or corporate information on the Internet, or by other means, we pledge:

• We ship your order with plain packages, no indication of contents will be shown on the packages.

• Not to sell, giveaway, or otherwise communicate your personal or corporate information to any other persons or companies;